Customer agrees when using, or accessing Dischosting.com services that the terms and conditions of this policy will be met:
Users whose accounts are terminated for any of the above infractions are also responsible for the cost of labor to cleanup and respond to complaints incurred by Dischosting.com.
User agree to not use excessive amounts of resources. Any violations may result in us taking corrective action in order maintain server stability by killing any processes, disabling and/or suspending your account. User may not use 50% or more of available system resources (CPU or memory) for longer then 30 seconds or more than 2% CPU daily, 3% memory daily. User may not run more than 10 simultaneous processes per user or allow any process to run for longer than 30 CPU seconds or run any process that consumes more than 32 MB of memory.
Databases are limited to 16 max user connections. Cron jobs must not execute more than once every 30 minutes unless if specified by the script provider and will be niced to 15 or greater. Each cPanel account may not send more than 300 emails per hour.
If it is determined that a customers account is overusing the system resources, we may temporary suspend the account to prevent the server from experiencing any issues, resulting problems to other valued customers. If it is determined that the account is not suitable for the shared or reseller server environment, a notice will be sent to the customer providing them alternative solutions or such as 'Semi-Dedicated', 'Dedicated Servers' or a Premium Hosting account. Dischosting.com will be the sole arbiter as to what constitutes a violation of this provision and Dischosting.com reserves the right to make adjustments to these limits at our sole discretion.
You MUST NOT use our RESELLER HOSTING ACCOUNTS to offer any of the following kinds of FREE services but are not limited to; Free Web hosting services, Free e-mail services, Free blogging services, Free home pages, Free image hosting, Free trial accounts.
There are several reasons for these prohibitions on free services. The reasons include, but are not necessarily limited to, the following:
If you violate this prohibition on free services, we may suspend your account immediately, with or without notice, as we in our sole discretion deem necessary to address the situation.
Abuse of Dischosting.com Staff or Support Personnel: At Dischosting.com, we take pride in providing excellent service to all of our customers. It is our policy always to treat our customers with the highest level of respect and courtesy. In return, we expect the same respect and courtesy from you. If our staff feels that you are consistently engaging in abusive content toward them, or addressing them in a demeaning or rude manner, your account(s) may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for abusive conduct, customers will be given five (5) days’ notice. We will issue a refund only for the unused portion of pre-paid service. Abusive conduct includes, but is not limited to, the following behaviors:
Resource Abuse consists of any activity, intentional or otherwise, that consumes sufficient system resources to negatively affect other clients or equipment.
Any email-based communications sent without the consent of the recepient.
Knowingly permitting or initiating Unsolicited Communications is grounds for immediate termination, and a permanent ban from any future service.
Any type of script, code, or other file that performs harmful action, either to the user affected or as a bulk action triggered by the user.
Any content that violates Indonesia, Singapore, Canadian, United States, and Luxembourg laws.
Knowingly permitting or hosting Malicious Content is grounds for immediate termination, and a permanent ban from any future service.
Intentional / Malicious usage is defined as any action knowingly performed by the user, or persons user has authorized to access the service, that is categorized in the above Abuse Definitions.
All services on the user's account will immediately be terminated without compensation, save for situations where a court order demands evidence be turned over to law enforcement.
The user will be permanently banned from holding any further service with Brothers Star Corps, DiscHosting, UreWeb, JasaCamp, and related companies.
The offending service will be brought offline, and left in a suspended state.
A support ticket will be opened to the service owner detailing the offense and the necessary steps required to resolve the situation.
Once the service owner replies to the ticket acknowledging that they understand the issue and how to correct the problem, the service will be reactivated and the service owner will have 24 hours to prevent any further abuse.
The offending service will be brought offline, and left in a suspended state.
A support ticket will be opened to the service owner detailing the offense and the necessary steps required to resolve the situation.
If the offense is found to be intentional or due to negligence, a 15,00$ USD AUP Violation Fine will be issued to the account.
Once the service owner replies to the ticket acknowledging that they understand the issue and how to correct the problem, and the AUP Violation Fine is paid in full, the service will be reactivated and the service owner will have 24 hours to prevent any further abuse.
The offending service will be placed in a suspended state, and queued for automatic termination within the following 24 hours.
All remaining services on the owner's account will be brought offline, and left in a suspended state.
If the offense is found to be intentional or due to negligence, a 25,00$ USD AUP Violation Fine will be issued to the account.
Once the service owner replies to the ticket acknowledging the situation, and the AUP Violation Fine is paid in full, any remaining services on the account will be reactivated.
Maybe you still want more detail and cannot found something as per you need, or is it we late to put it here.
24/7/365 we always accepted every mail coming with all of your question. will touch you soon after we read and not violance our rule.
Sometimes we not always ready here, but yeah you can use this for touch with us because in the office hour we always keep on eye here.
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