A.U.P

Customer agrees when using, or accessing Dischosting.com services that the terms and conditions of this policy will be met:

• User agrees to use the service in manner consistent with any and all applicable laws. In the event that this account is not used in accordance with all Applicable Laws including, but not limited to Local, State or Federal Laws, Dischosting.com reserves the right to cooperate with all or any law enforcement agencies.
• User agrees to follow the Acceptable Use Policy of any network user connects to, including Dischosting.com system.
• Neither Dischosting.com nor its Information Providers are responsible for any damages arising from User's use of Dischosting.com or by User's inability to use Dischosting.com service.
• User hereby agrees that any material submitted for publication on Dischosting.com through user's account(s) does not violate or infringe any copyright, trademark, patent, statutory, common law or proprietary rights of others, or contain anything obscene or libelous. User's may not host any hardcore adult content or porn websites on our shared, reseller servers. Software intended to facilitate any such violations or infringements may not be stored on Dischosting.com.
• The following violations of "netiquette" are grounds for immediate suspension of service pending investigation by Dischosting.com and will result in termination of the account(s) the investigation determines to have originated or transmitted these types of traffic.

VIOLATION

• Posting a single article or substantially similar articles to an excessive number of newsgroups (i.e., 20 or more) or continued posting of articles which are off-topic.
• Sending unsolicited mass e-mailings (i.e., to more than 25 users) which provoke complaints from the recipients.
• Engaging in either of the above from a provider other than Dischosting.com and using an account on Dischosting.com as a mail drop for responses, or advertising a web site hosted at Dischosting.com.
• Continued harassment of other individuals on the Internet after being asked to stop by those individuals and by Dischosting.com.
• Impersonating another user or otherwise falsifying one's user name in e-mail, Usenet postings, on IRC, or with any other Internet service.
• Dischosting.com prohibits IRC and associated programs, including psybnc, "bots", etc., scripts commonly used for abuse, attacks, or flooding threatening, harassing, or obscene content and any proxies which do not require authentication, including open mail proxies, unprotected anonymous web surfing proxies.

Users whose accounts are terminated for any of the above infractions are also responsible for the cost of labor to cleanup and respond to complaints incurred by Dischosting.com.

Resource Limitation

NORMAL LINUX RESOURCE LIMIT

User agree to not use excessive amounts of resources. Any violations may result in us taking corrective action in order maintain server stability by killing any processes, disabling and/or suspending your account. User may not use 50% or more of available system resources (CPU or memory) for longer then 30 seconds or more than 2% CPU daily, 3% memory daily. User may not run more than 10 simultaneous processes per user or allow any process to run for longer than 30 CPU seconds or run any process that consumes more than 32 MB of memory.

Databases are limited to 16 max user connections. Cron jobs must not execute more than once every 30 minutes unless if specified by the script provider and will be niced to 15 or greater. Each cPanel account may not send more than 300 emails per hour.

If it is determined that a customers account is overusing the system resources, we may temporary suspend the account to prevent the server from experiencing any issues, resulting problems to other valued customers. If it is determined that the account is not suitable for the shared or reseller server environment, a notice will be sent to the customer providing them alternative solutions or such as 'Semi-Dedicated', 'Dedicated Servers' or a Premium Hosting account. Dischosting.com will be the sole arbiter as to what constitutes a violation of this provision and Dischosting.com reserves the right to make adjustments to these limits at our sole discretion.

CLOUDLINUX SERVER RESOURCE LIMIT

CL Limits for Shared and Normal Resellers:

• (CPU SPEED - 100% MEANS 1 CORE) SPEED=100%
• (PMEM) MEMORY=512MB Dedicated (No Burst RAM)
• IO (Read & write operations limit)=1024KB/s
• NPROC(Max number of processes) = 50
• EP (Entry Process Limit)=20

CL Limits for Budget Resellers:

• (CPU SPEED - 100% MEANS 1 CORE) SPEED=100%
• (PMEM) MEMORY=400MB Dedicated (No Burst RAM)
• IO (Read & write operations limit)=1024KB/s
• NPROC(Max number of processes) = 15
• EP (Entry Process Limit)=10

• All un-metered dedicated servers and virtual private servers are installed on hundred mbps shared bandwidth ports, unless service is sold as a specified port size or specified/requested as a capped port. Dischosting.com reserves the right to monitor network usage, and if a service significantly exceeds average usage, to throttle the available speed to conserve network resources.
• Dischosting.com performs daily or daily and weekly backups on all of our servers to ensure critical files are never lost. Our daily and weekly backups are created for accounts that are under 20GB and 150,000 Inodes. For Reseller plans, these limits apply to each cPanel user individually. Furthermore, Dischosting.com does not guarantee this feature to any of the clients, and therefore strongly advise the client to regularly perform a backup of their own data.
• The use of more than 50,000 inodes on any cPanel account (single user) may result in automatic warning on cPanel > Stats > inodes. There will be no service interruption at this stage but if no action is taken to reduce the inodes, service interruption may take place once a user reach 150,000 Inodes. Accounts found to be exceeding the 150,000 inode limit will automatically show resource exceeded message and may be suspended.
• Every file (a webpage, image file, email, etc) on your account uses up 1 inode. Sites that slightly exceed our inode limits are unlikely to be suspended; however, accounts that constantly create and delete large numbers of files on a regular basis, have hundreds of thousands of files or resellers with millions of files that cause file system damage may be flagged for review and/or suspension.

You MUST NOT use our RESELLER HOSTING ACCOUNTS to offer any of the following kinds of FREE services but are not limited to; Free Web hosting services, Free e-mail services, Free blogging services, Free home pages, Free image hosting, Free trial accounts.

There are several reasons for these prohibitions on free services. The reasons include, but are not necessarily limited to, the following:

• First, free services generally do not require any reliable means of identifying the person who registers for them. As such, it can be practically impossible to track down persons who abuse the free services.
• Our customers, including (resellers) are all paying for prompt, reliable service and we have built a solid reputation for delivering excellent service to them. We cannot risk having unidentified persons damage our reputation.
• Users of free services are notorious for registering for free accounts and immediately spamming or otherwise consuming very large amounts of system resources and bandwidth before their accounts are shut down. Such abusers often register for successive or multiple accounts and cause many problems for the servers and network.
• Spammers, operators of phishing and pharming scams, phishing sites, distributors of spyware, viruses, Trojan horses, worms, and other malware, operators of illegal Warez sites, operators of illegal or unauthorized file-swapping or archive sites, and hackers frequently abuse free online services. Allowing free services would expose our servers to severe abuse and could harm us or all of our customers, and all the customers of our resellers.
• Free services lead to various forms of abuses that may violate criminal laws or even foster terrorist activities. Because such abuses violate applicable laws as well as our policies, we must prohibit them.

If you violate this prohibition on free services, we may suspend your account immediately, with or without notice, as we in our sole discretion deem necessary to address the situation.

File hosting and file storage of any type is strictly prohibited on any and all reseller, shared and hosting servers. You MAY NOT use your hosting with Dischosting.com as a download or file storage repository. Our services are strictly offered for website hosting only. This does NOT mean that you can not have downloads on your site. This means you can not operate a site that specializes in downloads like Download.com or similar and you may not use your account as a storage repository for MP3, games, video, photos, images, audio or music files or as a backup storage facility.

Abuse Definitions

Abuse of Dischosting.com Staff or Support Personnel: At Dischosting.com, we take pride in providing excellent service to all of our customers. It is our policy always to treat our customers with the highest level of respect and courtesy. In return, we expect the same respect and courtesy from you. If our staff feels that you are consistently engaging in abusive content toward them, or addressing them in a demeaning or rude manner, your account(s) may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for abusive conduct, customers will be given five (5) days’ notice. We will issue a refund only for the unused portion of pre-paid service. Abusive conduct includes, but is not limited to, the following behaviors:

• Repeatedly addressing members of our staff in a demeaning or rude manner. Using profanity in any oral or written communications with our staff, by any medium of communication, including but not limited to e-mail, instant messages, chat, text messaging, fax, postal mail, telephone, voice over Internet Protocol, or in-person communication. Yelling or shouting at our staff. Deliberately using all capital (uppercase) letters in any written communication to our staff; Insulting our staff because of their personal characteristics, or on the basis of their race, ethnicity, national origin, sex, sexual orientation, religion, or housing or economic status; or Deliberately providing false information to our staff for the purpose of harassing them or wasting their time.

RESOURCE ABUSE

Resource Abuse consists of any activity, intentional or otherwise, that consumes sufficient system resources to negatively affect other clients or equipment.

UNSOLICITED COMMUNICATION

Any email-based communications sent without the consent of the recepient. Knowingly permitting or initiating Unsolicited Communications is grounds for immediate termination, and a permanent ban from any future service.

MALICIOUS CONTENT

Any type of script, code, or other file that performs harmful action, either to the user affected or as a bulk action triggered by the user. Any content that violates Indonesia, Singapore, Canadian, United States, and Luxembourg laws. Knowingly permitting or hosting Malicious Content is grounds for immediate termination, and a permanent ban from any future service.

Remedial Action

INTENTIONAL / MALICIOUS ABUSES

Intentional / Malicious usage is defined as any action knowingly performed by the user, or persons user has authorized to access the service, that is categorized in the above Abuse Definitions.

All services on the user's account will immediately be terminated without compensation, save for situations where a court order demands evidence be turned over to law enforcement.

The user will be permanently banned from holding any further service with Brothers Star Corps, DiscHosting, UreWeb, JasaCamp, and related companies.

FIRST OFFENSE

The offending service will be brought offline, and left in a suspended state. A support ticket will be opened to the service owner detailing the offense and the necessary steps required to resolve the situation. Once the service owner replies to the ticket acknowledging that they understand the issue and how to correct the problem, the service will be reactivated and the service owner will have 24 hours to prevent any further abuse.

SECOND OFFENSE

The offending service will be brought offline, and left in a suspended state. A support ticket will be opened to the service owner detailing the offense and the necessary steps required to resolve the situation. If the offense is found to be intentional or due to negligence, a 15,00$ USD AUP Violation Fine will be issued to the account. Once the service owner replies to the ticket acknowledging that they understand the issue and how to correct the problem, and the AUP Violation Fine is paid in full, the service will be reactivated and the service owner will have 24 hours to prevent any further abuse.

THIRD OFFENSE

The offending service will be placed in a suspended state, and queued for automatic termination within the following 24 hours. All remaining services on the owner's account will be brought offline, and left in a suspended state. If the offense is found to be intentional or due to negligence, a 25,00$ USD AUP Violation Fine will be issued to the account. Once the service owner replies to the ticket acknowledging the situation, and the AUP Violation Fine is paid in full, any remaining services on the account will be reactivated.

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Last Updated on: May 2016